We have constituted a number of stringent policies that we abide by at Robert Heath Heating, not only to adhere to legal amenability, but also to advocate our company ambition and goals as well as providing stability and direction for our clients, customers and staff akin. These policies are applicable to every facet of Robert Heath Heating, with no exception. Please click the link to download our available policies.
Health and Safety
Robert Heath Heating will establish and implement a Health and Safety management system to manage the risks associated with our premises and activities. We also regularly monitor our performance and revise our health and safety management system as neccessary to ensure we achieve our objectives of continuous improvement.
If you would like to read more about our Health and Safety policy, please click here.
Equality and Diversity
Robert Heath Heating Limited is committed to equality of opportunity and treatment both as provider of services and as an employer and to the production, implementation, review and monitoring of policies that promote equality for all those who work and come into contact with the company
If you would like to read more about our Equality and Diversity policy, please click here.
Enviromental
Robert Heath Heating are commited towards an evloving policy of Environmental Management in which the efficient use of materials and process brings about effective improvement between an organisation and its natural envrionment. Whilst at present there is no statutory duty on employers to implement an environmental management system, Robert Heath Heating has achieved international standard ISO 14001.
If you would like to read more about our environmental policy, please click here.
Quality Management
We have our own “Total Quality Management System” in place, which was introduced in 2007 when, having obtained ISO 9000 as early as 1994, we wanted to test the quality of our systems still further and therefore applied to be audited for UKAS Certification.
We were successful because we were able to demonstrate total quality management. It is far too easy to “acquire” through brokering companies an “off the shelf” quality management system. Proper quality management is not achieved by paying a body to write a procedure for you then the same company comes in to audit the document once a year.
If you would like to read about our quality management policy, please click here.
Anti Harassment
The company is committed to creating a harmonious working environment, which is free from harassment and bullying and in which every employee is treated with respect and dignity.
It is committed to ensuring that individuals do not feel apprehensive because of their religious belief, political opinion, gender, marital status, sexual orientation, race, disability or any inappropriate behaviour.
If you would like to read about our anti-harrassment policy, please click here.