Services - contract services   - planned maintenance   - rapid response   - on-line real-time data to your desk   - electronic CP12s Contract services We operate a range of contract services with a full consultation service to ensure that the clients needs are properly fulfilled, from large commercial projects to domestic work. Planned maintenance Our gas engineers possess the appropriate skills and accreditations that enable us to service and repair both large-scale district heating systems as well as domestic central heating installations. A substantial part of our gas maintenance activity is devoted to handling CP12 programmes, including electronic delivery of certification (see below). Rapid response We aim to keep up with all the latest developments in the services industry. This includes the use of pocket PC 'field units' and global positioning systems in all our vans to ensure that we get to you as quickly as possible when you need us. On-line real-time data We operate a secure on-line database that gives us 24 hour up-to-the-minute information on every job and every engineer. The database allows us to control our engineers very effectively, so that none of them wastes time, and so that our customers have the best possible service. Where our customer is a landlord, information about their properties can be made available in real time so that they know when a Robert Heath engineer is due to carry out any work and will know instantly when the work is finished. Electronic CP12s We are very proud of our ability to provide electronic CP12 certification, complete with electronic signatures of both engineer and tenant. This allows the information to be immediately transmitted to our headquarters so that we have complete and up-to-the-minute information about every property that we are responsible for. This data can also be simultaneously transmitted to our clients who, if they have the right interface, can input the information directly into their own database. A brief diagram is shown below, but for further details please click here.         company . services . contracts/partnering . recruitment . contact