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Can you provide advice on choosing energy-efficient or renewable energy options?Yes, absolutely. We are committed to helping our customers find the most suitable and sustainable solutions. Robert Heath Heating has specialists available who can provide expert advice on a wide range of energy-efficient systems and renewable energy options, such as heat pumps or solar thermal technologies. They can assess your property's needs, discuss potential savings, and guide you through the best choices for reducing your carbon footprint and energy bills. Don't hesitate to get in touch! - Phone: 0333 014 1000 - Email: cs@robertheath.co.uk - Contact Us Form
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Are your heating engineers Gas Safe registered and electricians NICEIC approved?Yes, absolutely. All our heating engineers are Gas Safe registered, ensuring they are qualified to work safely and legally on gas appliances. Similarly, our electricians are NICEIC approved, which demonstrates their competence and adherence to the highest safety and technical standards for electrical work in the UK. We prioritise safety and compliance in all our services.
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What types of heating, hot water, and electrical systems do you service and install?Robert Heath Heating services and installs a wide variety of systems to meet diverse needs, covering both traditional and renewable technologies. Our expertise includes, but is not limited to: Heating Systems: Gas boilers (combi, system, regular) and central heating systems. Renewable heating solutions such as air source heat pumps and ground source heat pumps. Electric heating systems. Commercial heating systems, including plant room installations. Hot Water Systems: Gas water heaters. Electric water heaters. Unvented and vented hot water cylinders. Systems integrated with renewable technologies (e.g., solar thermal compatibility, heat pump cylinders). Electrical Systems: Full and partial rewires. Consumer unit (fuse board) upgrades. Interior and exterior lighting. Appliance installations. Electric vehicle (EV) charging point installations. Electrical inspection, testing, and certification (EICRs). If you have a specific system type in mind or are unsure what would best suit your property, please get in touch, and our knowledgeable team can provide expert advice.
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What geographical areas does Robert Heath Heating cover?Robert Heath Heating operates nationwide, providing our services across the United Kingdom. Regardless of your location, we aim to offer comprehensive coverage for your heating needs.
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Do you offer emergency call-out services?Yes, Robert Heath Heating offers emergency call-out services for urgent heating, hot water, and electrical issues. If you require immediate assistance, please call us directly on 0333 014 1000 for the quickest response.
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How do you manage appointments and keep customers informed?At Robert Heath Heating, we prioritise clear communication and efficient appointment management to ensure a smooth experience for our customers. Here’s generally how we manage the process: Booking & Confirmation: When you book a service, we'll work with you to find a convenient date and time. You will receive a confirmation of your appointment details. Reminders: We typically send out appointment reminders before your scheduled service to help you remember. On the Day: We strive for punctuality. On the day of your appointment, our engineers aim to keep you informed about their arrival. If there are any unforeseen delays, our team will endeavour to contact you as soon as possible to provide an update and reschedule if necessary. Clear Communication: Our office team and engineers are committed to keeping you informed throughout the process, from initial booking to job completion. We are always happy to answer any questions you may have. Our goal is to make our service visits as convenient and stress-free as possible for you.
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How do I book a service or request a quote?Booking a service or requesting a quote with Robert Heath Heating is easy! You can reach us in several ways: Phone: Call us directly on 0333 014 1000 to speak with a member of our team. Email: Send your inquiry to cs@robertheath.co.uk, and we'll get back to you promptly. Online: Visit our Contact Us page on our website. You'll find a contact form there, along with our other contact details.
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