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Gavin Griffiths Business Lead: Net Zero My Story This is your About page. This space is a great opportunity to give a full background on who you are, what you do and what your site has to offer. Your users are genuinely interested in learning more about you, so don’t be afraid to share personal anecdotes to create a more friendly quality. Every website has a story, and your visitors want to hear yours. This space is a great opportunity to provide any personal details you want to share with your followers. Include interesting anecdotes and facts to keep readers engaged. Double click on the text box to start editing your content and make sure to add all the relevant details you want site visitors to know. If you’re a business, talk about how you started and share your professional journey. Explain your core values, your commitment to customers and how you stand out from the crowd. Add a photo, gallery or video for even more engagement.

At Robert Heath Heating, our Mission & Values are the foundation of our service. See how our commitments build trust and deliver exceptional results. Our Mission & Values To create warm, safe, comfortable, and sustainable environments where people live and work. We achieve this through providing reliable, high-quality heating, hot water, electrical, and renewable energy solutions, delivered with exceptional service and built on strong, collaborative partnerships. Safety Prioritising safety above all else. We embed rigorous standards into our work and foster a culture where every team member feels responsible and empowered to address safety hazards. Continuous improvement is key to our approach as we actively work to protect the well-being of our people, clients, residents, and the public. Care We are dedicated to treating our customers and residents with fairness and respect , placing them at the heart of everything we do. We listen actively to understand their needs, communicate clearly, and strive to exceed expectations through responsive, reliable, and considerate service. Quality We take pride in delivering high-quality workmanship and reliable solutions. Our commitment involves using superior materials and employing skilled, certified professionals. All our installations and repairs are performed in adherence to stringent industry standards and quality marks, ensuring the durability and performance we stand behind. Sustainability We are committed to minimising environmental impact – both in our own operations and by helping clients enhance energy efficiency and reduce their carbon footprint. We achieve this through a thoughtful, 'no regrets' approach , carefully evaluating and specifying sustainable solutions that are effective today, align with future property plans, and consider the full product lifecycle to best support the UK's net-zero transition. Integrity We believe trust is earned through consistent demonstration of integrity . Our commitment is to operate with transparency, communicate honestly, and uphold the highest ethical standards in every interaction. Being a dependable partner means taking responsibility, delivering on our promises, and ensuring our clients, employees, and community can always rely on us to act fairly and do what's right. Partnership Effective collaboration , both within our dedicated team and with our valued clients and suppliers, is fundamental to our success. We foster genuine partnerships built on transparency, shared understanding, and a unified approach to achieving project goals. This synergy enables us to combine knowledge, encourage innovation, and leverage our collective strength to deliver superior solutions and outcomes for all involved. Living Our Values By embedding these values in our daily work, we strive to consistently achieve our mission and make a positive difference to the homes, businesses, and communities we serve across the UK. We're here to help. Contact the Robert Heath Heating team using the details below to discuss your needs or ask any questions you may have. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit

Iain Bevan Commercial Director My Story This is your About page. This space is a great opportunity to give a full background on who you are, what you do and what your site has to offer. Your users are genuinely interested in learning more about you, so don’t be afraid to share personal anecdotes to create a more friendly quality. Every website has a story, and your visitors want to hear yours. This space is a great opportunity to provide any personal details you want to share with your followers. Include interesting anecdotes and facts to keep readers engaged. Double click on the text box to start editing your content and make sure to add all the relevant details you want site visitors to know. If you’re a business, talk about how you started and share your professional journey. Explain your core values, your commitment to customers and how you stand out from the crowd. Add a photo, gallery or video for even more engagement.

Future-proof your energy with Robert Heath Heating. Expert advice & installation of cutting-edge renewable technologies like heat pumps. Learn more. Renewable - Social Housing Heat Pump Installation Designing and fitting tailored renewable heating solutions for individual homes and larger developments, helping you meet carbon reduction targets and lower resident heating bills. Consultation & Design Working collaboratively with you to identify the most effective renewable strategies for your housing stock, considering funding requirements and providing clear, actionable recommendations for implementation. Maintenance & Support Ensuring the long-term performance and efficiency of your renewable energy investments through planned servicing, performance checks, and ongoing technical support. Interested in learning more? We're here to help. Contact the Robert Heath Heating team using the details below to discuss your needs or ask any questions you may have. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit

Need heating system repairs or a new boiler? Robert Heath Heating offers fast, efficient solutions & expert heating services throughout the UK. Heating - Social Housing Planned Boiler Replacement Programs Efficiently managing large-scale upgrades with clear planning and resident communication, minimising disruption while maximising energy savings for residents and improving overall stock efficiency. Responsive Repairs Prompt, reliable service from our qualified engineers to address heating breakdowns quickly and effectively, reducing downtime and aiming for high first-time fix rates. Annual Servicing & Landlord Gas Safety Checks Ensuring full compliance and preventative maintenance across your housing stock, providing robust scheduling, thorough checks, and clear digital record-keeping. Communal Heating Systems Design, installation, and maintenance of district and communal heating networks, focusing on delivering reliable, efficient, and compliant heat to multiple dwellings. System Design & Installation Expert design and installation of efficient, compliant heating systems for new builds and refurbishments, working collaboratively with you to meet specific project specifications and ensure long-term performance. Interested in learning more? We're here to help. Contact the Robert Heath Heating team using the details below to discuss your needs or ask any questions you may have. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit

Future-proof your energy with Robert Heath Heating. Expert advice & installation of cutting-edge renewable technologies like heat pumps. Learn more. Renewable Sustainable energy solutions for a greener future Embracing renewable energy is key to creating more sustainable buildings and communities, reducing environmental impact, and often lowering energy costs. At Robert Heath Heating, we are passionate about helping you transition towards greener energy solutions with our expertise in renewable technologies. Read More We specialise in the design, installation, and maintenance of modern, sustainable systems such as air source heat pumps, ground source heat pumps, and solar PV (photovoltaic) solutions. We work with you to understand your needs and identify the most suitable renewable technologies and complementary components for your property. This includes evaluating options like heat pumps, solar PV, energy diverters, and optimised control systems, ensuring you invest in a system that benefits both the environment and your long-term energy efficiency. Let's work together to build a more sustainable future. Social Housing Renewables Explore how our renewable energy solutions, like heat pumps and solar thermal, can help meet sustainability targets and reduce fuel poverty in social housing. Learn more Commercial Renewables Discover renewable energy options tailored for businesses, designed to cut energy costs, reduce your carbon footprint, and offer a strong return on investment. Learn more Interested in learning more? We're here to help. Contact the Robert Heath Heating team using the details below to discuss your needs or ask any questions you may have. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit

Daikin Air Purifier Prize Draw - Terms and Conditions Please read these terms and conditions carefully before entering the prize draw. By entering, you agree that you have read and accepted these terms and conditions. 1. The Promoter The promoter is: Robert Heath Heating Ltd, a company registered in England and Wales with company number 01773699, whose registered office is at Heath House, 264 Burlington Road, New Malden, Surrey, KT3 4NN, United Kingdom (the “Promoter”). 2. The Prize Draw 2.1. The title of the prize draw is the “Daikin Air Purifier Giveaway”. 2.2. This prize draw is a free-to-enter promotion to thank our community and prospective clients. No purchase is necessary. 3. How to Enter 3.1. The prize draw will run from 10:00 BST on 12th August 2025 (the "Opening Date") to 23:59 BST on 26th August 2025 (the "Closing Date") inclusive. 3.2. The Promoter must receive all prize draw entries by no later than the Closing Date. All entries received after the Closing Date are automatically disqualified. 3.3. To enter the prize draw, you must reply to the promotional newsletter email sent by the Promoter. 3.4. Only one entry per person is permitted. Entries on behalf of another person will not be accepted. 4. Eligibility 4.1. The prize draw is open to all residents in the UK aged 18 years or over, except: (a) employees of the Promoter or its holding or subsidiary companies; (b) employees of agents or suppliers of the Promoter who are professionally connected with the prize draw or its administration; (c) members of the immediate families or households of (a) and (b) above. 4.2. In entering the prize draw, you confirm that you are eligible to do so and eligible to claim any prize you may win. The Promoter may require you to provide proof that you are eligible to enter the prize draw. 5. The Prize 5.1. There are 15 prizes to be won. Each prize consists of one (1) Daikin Air Purifier. 5.2. The prize is subject to availability. The Promoter reserves the right to substitute the prize with an alternative prize of equal or greater value if circumstances beyond the Promoter’s control make it necessary to do so. 5.3. The prize is not negotiable, transferable or refundable. No cash alternative is offered. 6. Winner Selection and Notification 6.1. 15 winners will be chosen by random draw from all valid entries received by the Closing Date. The draw will be performed by a computer process within 7 working days of the Closing Date. 6.2. The winners will be notified by email (using the email address from which they entered) within 7 days of being selected and must provide a UK postal address to claim their prize. 6.3. The decision of the Promoter regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it. 7. Claiming the Prize 7.1. If a winner does not respond to the Promoter within 14 days of being notified by the Promoter, then the winner’s prize will be forfeited and the Promoter shall be entitled to select another winner in accordance with the process described above. 7.2. The prize will be sent to the winner by post within 28 days of being notified of their win and providing a valid UK postal address. 7.3. The Promoter does not accept any responsibility if you are not able to take up the prize. 8. Limitation of Liability Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected. 9. Data Protection and Publicity 9.1. By entering the prize draw, you agree that any personal information provided with your entry may be held and used by the Promoter to administer the prize draw. 9.2. The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation, the Promoter will send the surname and county of the winners to anyone who emails marketing@robertheath.co.uk or writes to the address set out in clause 1 (enclosing a self-addressed envelope) within one month after the Closing Date of the prize draw. 9.3. If you object to any or all of your surname and county being published or made available, please contact the Promoter at marketing@robertheath.co.uk . In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request. 9.4. All personal data will be handled in accordance with the Promoter's Privacy Policy, which can be viewed here . 10. General 10.1. The Promoter reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so. 10.2. The Promoter reserves the right to disqualify any individual who tampers with the entry process or who is otherwise in breach of these terms and conditions. 10.3. These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

Explore Robert Heath Heating's Daikin story. A partnership built on shared values, delivering excellence & advanced Daikin technology to UK homes & businesses. Our Daikin Story: Stronger together for a sustainable future A new chapter has begun for Robert Heath Heating. We are excited and proud to be part of Daikin UK, joining forces with a true global leader in heating, ventilation, air conditioning (HVAC), and refrigerant solutions. Who is Daikin? Daikin is renowned worldwide for its pioneering technology, commitment to innovation, and unwavering focus on sustainability. With decades of experience, Daikin constantly pushes the boundaries in developing highly efficient climate solutions, particularly in the field of renewable heating like air source heat pumps. Their commitment to quality and environmental responsibility resonates deeply with our own long-held values. Read More Why this partnership? The decision for Robert Heath Heating to join the Daikin group was driven by a shared vision and complementary strengths. Daikin recognised our established expertise in service delivery, our strong relationships within the social housing and commercial sectors, and our skilled workforce. For Robert Heath Heating, becoming part of Daikin provides unparalleled access to cutting-edge, sustainable technologies, extensive training resources, and the stability that comes from being part of a global leader. Together, we are perfectly positioned to support the UK's transition towards low-carbon heating and net-zero targets. Achieving net-zero effectively relies on ensuring these advanced technologies are supported throughout their entire lifecycle. Our combined strength delivers this crucial nationwide support, focusing on maintaining optimal efficiency and ensuring systems achieve, as a minimum, their projected life expectancy. What this means for you, our customers Our commitment to providing you with reliable, high-quality service remains unchanged. You can expect the same dedication and professionalism from the Robert Heath Heating team you know and trust. The key difference is enhancement; this partnership strengthens our ability to serve you by: Offering Leading Technology : Direct access to Daikin's market-leading range of high-efficiency heating and cooling products, especially advanced heat pumps. Enhanced Expertise : Continuous training and development for our teams, keeping them at the forefront of new technologies and installation best practices. Greater Resources : The backing of a global company ensures long-term stability and investment in service improvement. Driving Sustainability : Strengthening our joint ability to deliver sustainable solutions that reduce carbon emissions and energy costs. Interested in learning more? We're here to help. Contact the Robert Heath Heating team using the details below to discuss your needs or ask any questions you may have. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit

Need reliable Heating, Hot Water, Renewable, or Electrical services? Robert Heath Heating delivers expert solutions for Social Housing & Commercial sectors. Commercial Services Reliable heating, water & electrical solutions for your business At Robert Heath Heating, we understand that businesses need reliable, efficient, and compliant building services to operate smoothly. Unexpected downtime, inefficient systems, or compliance failures can impact your productivity, reputation, and bottom line. We partner with commercial clients across various sectors, providing tailored heating, hot water, renewable energy, and electrical solutions designed to meet the unique demands of your premises and operations, ensuring minimal disruption and maximum performance. Heating Reliable & compliant heating systems tailored for your business. Learn more Hot Water Ensuring dependable & compliant hot water for your operations. Learn more Renewable Sustainable energy solutions to cut costs & meet business goals. Learn more Electrical Safe & compliant electrical services to power your business reliably. Learn more Your partner in business operations Choosing Robert Heath Heating means choosing a reliable partner committed to supporting your business. We offer flexible scheduling to minimise disruption, clear communication, transparent pricing, and a focus on delivering efficient, compliant, and long-lasting solutions. Let us handle your building services so you can focus on your core business. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit

About Robert Heath Heating: We're dedicated to providing innovative and reliable energy solutions. Find out how we serve our commercial & social housing clients.

Discover real-world solutions by Robert Heath Heating. Our case studies showcase diverse projects in heating, electrical & renewables. See our work. Armada Court : Sustainable Heating Transformation Discover how Robert Heath Heating partnered with Hinckley & Bosworth Council to bring sustainable and efficient heating to Armada Court. This in-depth case study explores the Air Source Heat Pump installation project, highlighting the transformation of the building's energy systems. See firsthand how this collaboration is improving comfort for residents and contributing to a greener future. Modernising Armada Court with Sustainable Heating Client : Hinckley & Bosworth Council Project : Armada Court Air Source Heat Pump Installation Location : Armada Court, Hinckley Date : 24/04/25 Robert Heath Heating partnered with Hinckley & Bosworth Council to transform Armada Court, a sheltered housing scheme, by replacing an aging, inefficient gas heating system with state-of-the-art Air Source Heat Pumps. This complex project delivered significant environmental benefits and enhanced resident comfort, all managed with a resident-centric approach. The Challenge An old, inefficient communal gas boiler system causing high costs, carbon emissions, and discomfort. The need to transition to a modern, sustainable solution while residents remained in situ, some with complex needs. The Solution Installation of 60 Daikin multi-split air-to-air heat pump outdoor units serving 129 indoor fan coils, providing individual heating and cooling control. Meticulous project management as Principal Contractor, including extensive resident engagement, on-site support, and tailored solutions for communal areas. The Results Projected annual carbon emission reduction of 43.4 tonnes of CO2e . Significantly enhanced resident comfort and lower, individually controlled energy bills. Client Testimonial Excerpt "The on-site team... were extremely well received by residents... residents often provided very positive feedback around the mannerisms, personability and professionalism of the Robert Heath staff." - Olly Morgan, Hinckley & Bosworth Council. Why Robert Heath Heating? Proven expertise in large-scale ASHP installations in social housing. Strong project management and a deep commitment to resident-focused solutions. Discover the full scope of this transformative project, including detailed challenges, our innovative dual-technology solution for communal areas, and in-depth results. VIEW THE FULL ARMADA COURT CASE STUDY HERE (PDF) Interested in learning more? We're here to help. Contact the Robert Heath Heating team using the details below to discuss your needs or ask any questions you may have. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit

Discover Robert Heath Heating's commitment to transparency. Our Policies page outlines our governance, ethical practices, and how we conduct business. Policies Privacy Policy Sustainability Policy Equality and Diversity Policy Modern Slavery Policy The Daikin Europe Group's Corporate Ethics Cookie Notice Worksafe Policy Mental Health Policy Carbon Reduction Plan Data Protection Policy Environmental and Waste Management Policy Corporate Social Responsibility Daikin Europe Group - Policy for whistleblowing Training Policy Safeguarding Policy