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- Robert Heath Heating | Heating & Electrical Specialists
Robert Heath Heating provides both commercial and Residential expert heating, electrical and renewable energy solutions nationwide. From installations to repairs, we've got you covered. Contact us today! Choose us. Don't waste your energy. Choose us. Your specialist heating & electrical contractor About Us About Us About Us About Us Who We Are Find out more about Robert Heath Heating – our expertise, the wide range of services we offer, and our role as part of the Daikin family. Learn more Mission & Values Explore the core values and mission that drive our commitment to quality service, resident well-being, safety, and a sustainable future. Learn more Our Daikin Story Learn about our exciting journey with Daikin, combining our service excellence with global innovation to shape a sustainable future together. Learn more Our Services Heating Design, installation, maintenance & repair of reliable heating systems. Learn more Hot Water Design, installation, maintenance & repair of dependable hot water systems. Learn more Renewable Design, installation, maintenance & repair for sustainable energy systems. Learn more Electrical Design, installation, testing, and repair for safe electrical systems. Learn more Social Housing Specialist heating, electrical, renewable & compliance services for social housing. Learn more Commercial Heating, water & electrical solutions for business premises. Learn more Our Clients Having a working relationship with Robert Heath Heating for a number of years, we at Haig Housing Trust find their repairs, gas servicing and compliance delivery reliable, consistent and good value for money. Robert Heath’s portal is up to date and easy for our teams to access and use. Haig Housing Trust and Robert Heath Heating are mobilising a new contract to deliver heating repairs, gas servicing and EICR's throughout our stock. This is the best indicator of our keenness to continue working with and developing our relationship with Robert Heath Heating. Haig Housing Trust Video Support Play Video Share Whole Channel This Video Facebook Twitter Pinterest Tumblr Copy Link Link Copied Now Playing 03:23 Play Video Now Playing 04:22 Play Video Now Playing 01:58 Play Video Now Playing 02:21 Play Video Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit
- Armada Court: Air Source Heat Pump Installation - Case Study | Robert Heath Heating
Discover real-world solutions by Robert Heath Heating. Our case studies showcase diverse projects in heating, electrical & renewables. See our work. From Hampers to Hope: Building a Lasting Partnership with Trident Group at Deelands Hall At Robert Heath Heating, our commitment to social value goes beyond one-off events. It’s about building genuine, lasting relationships that create tangible change. Our evolving partnership with Trident Group UK at the Deelands Hall Community Centre is a powerful testament to this commitment. Client : Trident Group UK Project : Deelands Hall Community Centre Location : Birmingham, UK Date : 2024/25 The Initial Visit: Uncovering a Deeper Need Our journey with Deelands Hall began in December, when RHH team members Rebekah Jackson and Robert Harvey visited the centre as part of a Clarion Social Value initiative. The initial goal was to distribute Christmas hampers and offer energy-saving advice to local residents—a four-hour visit we hoped would provide some festive support. While the event was a success, the experience was also deeply humbling. We saw firsthand that Deelands Hall is more than just a building; it's a vital hub that fosters a powerful sense of community. However, we also saw a facility in desperate need of support. It became immediately clear that to truly help, our involvement couldn't end with Christmas hampers. The Challenge: A Vital Hub in Need of Revitalisation Deelands Hall, run by the fantastic social housing and care provider Trident Group UK, is the heart of its community, but the building itself required urgent attention. While some funds had been secured for carpets and blinds, the centre was in dire need of a full redecoration to create the safe, welcoming, and functional environment its residents deserve. The need was not just for cosmetic updates, but for a revitalisation that reflected the spirit of the people who rely on it. The Solution: A Multi-Faceted Commitment Recognising the urgency, RHH committed to a deeper, more sustained partnership with Trident Group and the centre's manager, Bernie. Our approach moved from short-term aid to a long-term strategy for impact. Responding in a Moment of Crisis: The strength of this new partnership was tested on March 5th when Bernie reached out with an urgent, sensitive request. A local resident was fleeing a domestic violence situation and needed immediate help to move. Without hesitation, we provided a van and volunteer time to help her move safely. The email of gratitude we received afterwards was heartwarming and reinforced our drive to support the centre in any way we can. Investing in Community Joy: Understanding that community spirit is built on positive experiences, we were delighted to deepen our partnership with Trident Group by donating £600 to help them host a magical Children's Easter Party at Deelands Hall. The funds helped bring in Fairytale Party Planners, treating the children to an amazing time filled with fun, food, a disco, face painting, and even special visits from the Easter Bunny and Alice in Wonderland! Knowing we helped create such a special experience for children who might not normally have it truly highlights why this work is so important. A Proposal for the Future: Our commitment continues to grow. We have proposed a long-term plan to direct more of our Clarion Social Value efforts towards the centre, focusing on: Targeted Funding: Providing significant funds to cover the cost of essential refurbishment materials and skilled labour. Community & Corporate Engagement: Launching a donation drive and using our social media channels (with permission) to rally support from local businesses and organisations. Volunteer Power: Leveraging our network of contractors and volunteers to contribute their time and skills to the refurbishment project. The Impact: A Partnership Built on Trust By listening to the community's needs and responding with meaningful action, we have moved beyond a simple corporate-charity relationship. We have built a true partnership with Trident Group and the on-site team at Deelands Hall, founded on trust and a shared goal of uplifting the community. Our work is far from over. We are passionate about continuing to support Deelands Hall and are excited to see the positive impact of our shared efforts unfold. This is what social value looks like in action: real support, for real people, with real results. Interested in learning more? We're here to help. Contact the Robert Heath Heating team using the details below to discuss your needs or ask any questions you may have. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit
- Our Team | Robert Heath Heating
Meet the dedicated team at Robert Heath Heating. Discover the experienced professionals behind our quality heating, electrical & renewable services. Meet Our Team Our people are our greatest asset. The success of Robert Heath Heating is built on the expertise, dedication, and collaborative spirit of our team members across the country. From our engineers on the ground to our support staff in the office, everyone plays a vital role in delivering the high standards of service our clients expect. We believe in investing in our team and fostering an environment where experience and commitment are valued. Kristian Ellmore Managing Director Iain Bevan Commercial Director Chris Vincent Technical Director Harry Pickthall Business Lead: Automation Henk van den Berg Deputy Managing Director Neil James Field Operations Director Zoe Webb Business Lead: Commercial Gavin Griffiths Business Lead: Net Zero Team Rebekah Jackson Customer Experience Director Ian Mather Strategy & Partnerships Director Adrienne Smith Bid Manager Interested in learning more? We're here to help. Contact the Robert Heath Heating team using the details below to discuss your needs or ask any questions you may have. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit
- Mixergy Smart Cylinder Repair Case Study | Robert Heath Heating
See how Robert Heath Heating resolved a critical Mixergy smart cylinder failure in South Wales. Rapid response, expert diagnosis, and a happy homeowner. A Smart Cylinder Fails. A Trusted Partner Responds. When a new smart hot water cylinder failed, Robert Heath Heating’s 5-star service and rapid response created a customer for life. A Smart Cylinder Fails. A Trusted Partner Responds. Client: Homeowner / Mixergy Project: Smart Cylinder Breakdown Location: South Wales Date: 01/10/25 Introduction For homeowner John, investing in a modern Mixergy smart hot water cylinder was a choice for efficiency and reliability. However, when the system’s immersion element failed, he found himself without hot water and facing a reluctant original installer. What could have been a frustrating and lengthy ordeal was transformed by a single call, leading to an RHH engineer arriving on his doorstep and a resolution that exceeded all expectations. The Challenge: A Critical Failure and an Urgent Need The moment a key home appliance fails is stressful. For John, this moment came when his new smart cylinder stopped working. The Mixergy app confirmed the fault, but the path to a solution was unclear. The original installers were hesitant to provide immediate support, leaving John in a difficult position. He needed a certified expert who could not only diagnose the specialist equipment but also act with the urgency the situation demanded. The Solution: Expertise and Empathy, Day or Night Understanding the need for a swift resolution, Mixergy’s technical support team reached out to Robert Heath Heating, their trusted service partner. Our process was immediate: Rapid Triage: Our control centre received the call and immediately understood the technical and customer service requirements. Evening Diagnosis: Within hours, we dispatched an engineer, Josh, who arrived at John’s home at 9 PM to conduct a thorough diagnosis. His professionalism and expertise immediately put the homeowner at ease. Sourcing and Repair: The next day, a second engineer, Lee, arrived with the specific replacement part required and completed the repair efficiently, restoring the hot water supply. Throughout the process, our team maintained clear and constant communication, ensuring John was informed and confident at every step. The Results: From Crisis to Customer for Life The impact of our response went far beyond a simple repair. By treating a stressful situation with speed, expertise, and genuine care, we turned a negative experience into a resounding positive. John described the service as “an absolutely excellent experience,” praising the “great staff and great communication.” The ultimate testament to his satisfaction? Before our engineer had even left, John proactively requested a service and maintenance contract with Robert Heath Heating. He wasn't just happy with the fix; he was confident he had found a long-term partner he could trust. VIEW THE FULL MIXERGY CASE STUDY HERE (PDF) Interested in learning more? We're here to help. Contact the Robert Heath Heating team using the details below to discuss your needs or ask any questions you may have. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit
- Armada Court: Air Source Heat Pump Installation - Case Study | Robert Heath Heating
Discover real-world solutions by Robert Heath Heating. Our case studies showcase diverse projects in heating, electrical & renewables. See our work. Armada Court : Sustainable Heating Transformation Discover how Robert Heath Heating partnered with Hinckley & Bosworth Council to bring sustainable and efficient heating to Armada Court. This in-depth case study explores the Air Source Heat Pump installation project, highlighting the transformation of the building's energy systems. See firsthand how this collaboration is improving comfort for residents and contributing to a greener future. Modernising Armada Court with Sustainable Heating Client : Hinckley & Bosworth Council Project : Armada Court Air Source Heat Pump Installation Location : Armada Court, Hinckley Date : 24/04/25 Robert Heath Heating partnered with Hinckley & Bosworth Council to transform Armada Court, a sheltered housing scheme, by replacing an aging, inefficient gas heating system with state-of-the-art Air Source Heat Pumps. This complex project delivered significant environmental benefits and enhanced resident comfort, all managed with a resident-centric approach. The Challenge An old, inefficient communal gas boiler system causing high costs, carbon emissions, and discomfort. The need to transition to a modern, sustainable solution while residents remained in situ, some with complex needs. The Solution Installation of 60 Daikin multi-split air-to-air heat pump outdoor units serving 129 indoor fan coils, providing individual heating and cooling control. Meticulous project management as Principal Contractor, including extensive resident engagement, on-site support, and tailored solutions for communal areas. The Results Projected annual carbon emission reduction of 43.4 tonnes of CO2e . Significantly enhanced resident comfort and lower, individually controlled energy bills. Client Testimonial Excerpt "The on-site team... were extremely well received by residents... residents often provided very positive feedback around the mannerisms, personability and professionalism of the Robert Heath staff." - Olly Morgan, Hinckley & Bosworth Council. Why Robert Heath Heating? Proven expertise in large-scale ASHP installations in social housing. Strong project management and a deep commitment to resident-focused solutions. Discover the full scope of this transformative project, including detailed challenges, our innovative dual-technology solution for communal areas, and in-depth results. VIEW THE FULL ARMADA COURT CASE STUDY HERE (PDF) Interested in learning more? We're here to help. Contact the Robert Heath Heating team using the details below to discuss your needs or ask any questions you may have. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit
- Daikin Heat Pump Repair Case Study | Robert Heath Heating
See how Robert Heath Heating resolved Daikin heat pump short cycling and underfloor heating issues in Sheffield. Expert diagnosis and service beyond the install. Daikin Hybrid Repair: Solving Short Cycling in Sheffield From rapid admin response to expert diagnosis, discover how our team worked together to fix a homeowner's Daikin hybrid system. Restoring Efficiency to a Daikin Hybrid System Client: Homeowner System: Daikin Air Source Heat Pump (ASHP) & Gas Boiler Hybrid Location: Sheffield, UK Date: 06/11/25 The Challenge Following Robert Heath Heating’s appointment to manage Daikin UK’s service and repair operations, we were contacted by Tony, a homeowner in Sheffield. Tony had invested in a Daikin hybrid system to improve his home’s energy efficiency, but he was experiencing a persistent technical issue: Short Cycling. Short cycling causes the heat pump to turn on and off rapidly, preventing the system from reaching optimal efficiency and causing unnecessary wear on components. Additionally, Tony had a longstanding, unresolved issue with his underfloor heating, which had left parts of his home uncomfortable for some time. The Solution At Robert Heath Heating, we deploy a coordinated team approach to resolve issues. 1. Rapid Response & Coordination: Our Service Delivery Administrator, Jenna, immediately took ownership of the case, coordinating the logistics to ensure an engineer attended the property promptly. Her management ensured the customer felt prioritised and informed throughout the process. 2. Specialist Diagnosis: Mark, our Net Zero Engineer, attended the property to investigate the short cycling. Using specialist diagnostic tools, Mark identified the root cause of the hydraulic imbalance, causing the pump to cycle incorrectly. Accurate diagnosis is critical in renewable systems to prevent repeat call-outs. 3. Rectification & Added Value: Mathew, Commercial Field Ops Engineer, attended to carry out the necessary repairs. However, Mathew’s service went beyond the initial work order. Recognising the customer's frustration with his separate underfloor heating issue, Mathew stayed on-site to troubleshoot and resolve that problem as well. The Result The Daikin hybrid system was restored to full health, eliminating the short cycling and ensuring the unit runs at maximum efficiency. Furthermore, the underfloor heating is now functioning correctly for the first time in months. Tony, the homeowner, expressed his satisfaction not just with the repair, but with the dedication of the team: "The engineer didn't just fix the main problem; he made sure the whole system was right before he left. I'm very happy with my investment." The Robert Heath Difference This case highlights why Robert Heath Heating is a trusted partner for both Social Housing providers and private homeowners. We don’t just swap parts; we diagnose complex faults and ensure the entire heating ecosystem is performing as designed. This is Service Beyond The Install. Interested in learning more? We're here to help. Contact the Robert Heath Heating team using the details below to discuss your needs or ask any questions you may have. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit
- Commercial: Case Studies | Robert Heath Heating
See the impact of Robert Heath Heating's work. Browse case studies detailing successful projects for commercial & social housing clients. Case Studies - Commercial Delivering results for our commercial clients We understand that businesses need partners they can trust to deliver reliable, efficient, and cost-effective solutions. These case studies highlight how Robert Heath Heating has successfully partnered with commercial clients across various sectors – from offices and retail spaces to industrial units and public buildings. Discover how we've addressed specific challenges, implemented effective solutions, and delivered measurable results that support our clients' operational and financial goals. Restoring Efficiency to a Daikin Hybrid System We resolved a frustrating "short cycling" issue and restored full efficiency to a Sheffield homeowner's hybrid system. Read More Mixergy & Robert Heath Heating Partnership - A Case Study When a new smart hot water cylinder failed, Robert Heath Heating’s 5-star service and rapid response created a customer for life. Read More Interested in learning more? We're here to help. Contact the Robert Heath Heating team using the details below to discuss your needs or ask any questions you may have. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit
- Accreditations | Robert Heath Heating
View Robert Heath Heating's accreditations. Our certifications demonstrate our commitment to quality, safety, and excellence in heating & electrical services. Our Accreditations & Standards At Robert Heath Heating, we are unwavering in our commitment to safety, quality, environmental responsibility, and professional excellence. We believe that adhering to the highest industry standards is fundamental to delivering trustworthy and reliable services. Our accreditations provide you with the assurance that our work is carried out competently, safely, and in compliance with all relevant regulations. Our Commitment These certifications are not just badges; they represent our ongoing commitment to excellence and continuous improvement in every aspect of our business. We invest in regular training and audits to ensure we consistently meet and exceed these demanding standards for the benefit of our clients and our team. Interested in learning more? We're here to help. Contact the Robert Heath Heating team using the details below to discuss your needs or ask any questions you may have. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit
- Policies | Robert Heath Heating
Discover Robert Heath Heating's commitment to transparency. Our Policies page outlines our governance, ethical practices, and how we conduct business. Policies Privacy Policy Sustainability Policy Equality and Diversity Policy Modern Slavery Policy The Daikin Europe Group's Corporate Ethics Training Policy Carbon Reduction Plan Data Protection Policy Environmental and Waste Management Policy Corporate Social Responsibility Cookie Notice Worksafe Policy
- About | Robert Heath Heating
About Robert Heath Heating: We're dedicated to providing innovative and reliable energy solutions. Find out how we serve our commercial & social housing clients.
- Mission & Values | Robert Heath Heating
At Robert Heath Heating, our Mission & Values are the foundation of our service. See how our commitments build trust and deliver exceptional results. Mission & Values Our Mission : To create warm, safe, comfortable, and sustainable environments where people live and work. We achieve this through providing reliable, high-quality heating, hot water, electrical, and renewable energy solutions, delivered with exceptional service and built on strong, collaborative partnerships. Our Values Safety Prioritising safety above all else. We embed rigorous standards into our work and foster a culture where every team member feels responsible and empowered to address safety hazards. Continuous improvement is key to our approach as we actively work to protect the well-being of our people, clients, residents, and the public. Care We are dedicated to treating our customers and residents with fairness and respect , placing them at the heart of everything we do. We listen actively to understand their needs, communicate clearly, and strive to exceed expectations through responsive, reliable, and considerate service. Quality We take pride in delivering high-quality workmanship and reliable solutions. Our commitment involves using superior materials and employing skilled, certified professionals. All our installations and repairs are performed in adherence to stringent industry standards and quality marks, ensuring the durability and performance we stand behind. Sustainability We are committed to minimising environmental impact – both in our own operations and by helping clients enhance energy efficiency and reduce their carbon footprint. We achieve this through a thoughtful, 'no regrets' approach , carefully evaluating and specifying sustainable solutions that are effective today, align with future property plans, and consider the full product lifecycle to best support the UK's net-zero transition. Integrity We believe trust is earned through consistent demonstration of integrity . Our commitment is to operate with transparency, communicate honestly, and uphold the highest ethical standards in every interaction. Being a dependable partner means taking responsibility, delivering on our promises, and ensuring our clients, employees, and community can always rely on us to act fairly and do what's right. Partnership Effective collaboration , both within our dedicated team and with our valued clients and suppliers, is fundamental to our success. We foster genuine partnerships built on transparency, shared understanding, and a unified approach to achieving project goals. This synergy enables us to combine knowledge, encourage innovation, and leverage our collective strength to deliver superior solutions and outcomes for all involved. Living Our Values By embedding these values in our daily work, we strive to consistently achieve our mission and make a positive difference to the homes, businesses, and communities we serve across the UK. Interested in learning more? We're here to help. Contact the Robert Heath Heating team using the details below to discuss your needs or ask any questions you may have. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit
- Careers | Robert Heath Heating
Make an impact with Robert Heath Heating. Join our expert team delivering innovative heating & energy solutions. Get in touch for information on available roles. Careers Are you passionate about providing essential services, committed to quality, and interested in being part of the UK's sustainable future? Robert Heath Heating offers exciting career opportunities within a supportive team environment, now enhanced by being part of the global Daikin family. We're looking for talented and dedicated individuals to help us keep homes warm, businesses running, and communities thriving. Why work with us? Purposeful Work Make a real difference by providing essential heating, hot water, and electrical services, and contributing to the growth of renewable energy solutions. Supportive Culture We foster a culture based on our core values: safety, quality, customer focus, integrity, sustainability, and partnership. We value teamwork and support our colleagues' well-being. Training & Development Benefit from ongoing training opportunities, including access to Daikin's industry-leading technical training, helping you develop your skills and advance your career. Opportunity & Stability Grow your career within a well-respected company, now with the added stability and potential opportunities that come from being part of a global leader like Daikin. Work with Leading Technology Gain experience installing and maintaining cutting-edge heating and renewable technologies. Interested in learning more? We're here to help. Contact the Robert Heath Heating team using the details below to discuss your needs or ask any questions you may have. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit






