Our Daikin Story
A new chapter for Robert Heath Heating
Robert Heath Heating is proud to be part of Daikin UK, bringing our service experience together with Daikin’s product knowledge, technical expertise and long-standing focus on low-carbon heating and cooling.
For our customers and partners, this means the same Robert Heath Heating team, the same commitment to service, and the added strength of being part of the Daikin Group.
The same Robert Heath Heating service,
strengthened by the wider Daikin Group.
Together, we’re helping customers, housing providers and partners access reliable support throughout the life of their heating system.
Who is Daikin?
Daikin is renowned worldwide for its pioneering technology, commitment to innovation, and unwavering focus on sustainability.
With decades of experience, Daikin constantly pushes the boundaries in developing highly efficient climate solutions, particularly in the field of renewable heating like air source heat pumps.
Their commitment to quality and environmental responsibility resonates deeply with our own long-held values.
What this means for our customers
Bringing service and technology, together
Daikin has spent more than 100 years developing heating and cooling technologies for homes, buildings and communities. Its focus on innovation, practical support and reliable aftercare fits closely with our own experience in residential heating service.
Robert Heath Heating brings decades of service delivery experience, with strong relationships across the housing sector and a clear understanding of what customers need day to day.
As part of the Daikin Group, we’re able to combine that service experience with wider technical knowledge, training and product support, helping customers get the most from their heating system over time.
Support that continues after installation
A heating system needs the right care throughout its lifetime. Regular servicing and maintenance help keep
systems running safely, efficiently and reliably.
That's where we come in. As part of the Daikin Group, Robert Heath Heating provides maintenance and
ongoing care for Daikin heat pump owners across England and Wales.
Daikin also supports customers directly: warranty information is handled through Stand By Me, and the
Homeowner Hub provides practical guidance on how heat pumps work, how to look after them and what to
do if help is needed.
Installers remain an important part of the customer journey. Where an installer provides servicing and
maintenance, customers can continue to use them.
How we work,
with Daikin
Our partnership brings together the strength of Daikin’s heat pump technology and Robert Heath Heating’s trusted service delivery. While Daikin drives product innovation—supported by aftercare platforms like Stand By Me and the Homeowner Hub—our expert engineers provide dedicated maintenance and ongoing care across England and Wales.
By combining Daikin's technical expertise with our local service network, we ensure clearer routes to support, long-term system performance, and complete peace of mind throughout your heating system's lifetime.
Supporting housing providers and communities
Robert Heath Heating has established experience working with housing providers and understands the importance of reliable heating support for residents.
As more homes move towards lower-carbon heating, dependable service and maintenance become even more important. By working closely with Daikin, we can help support customers and partners with practical
advice, technical understanding and ongoing care.
Customer confidence in practice
We had an excellent Engineer, Harry, who came to sort out software issues with our Daikin air source heat pump in our new build.
He solved problems that were beyond the comprehension of the original contractors and discovered an incorrectly fitted sensor that meant our boiler was using the immersion heater unnecessarily, increasing our electricity bills. He refused to give up when the wifi failed to contact to the phone and finally succeeded.
Very few companies know how to install ASHP’s but Daikin and their specialist engineers at Robert Heath are the only ones I would trust.
Hilary Cantor, 2026
The experience with Robert Heath Heating was exceptional from start to finish (from calling to make an appointment to the quality of the maintenance carried out)
I have to specifically call out the engineer who visited today (Dean) was second to none.
I’ve had my ASHP system for about 15 months - I learned more about it today (from Dean) than from my original installer/commissioner.
Thank you guys!
Ian Johnston, 2026
Interested in learning more?
We're here to help. Contact the Robert Heath Heating team using the details below to discuss your needs or ask any questions you may have.