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Iain Bevan Commercial Director My Story This is your About page. This space is a great opportunity to give a full background on who you are, what you do and what your site has to offer. Your users are genuinely interested in learning more about you, so don’t be afraid to share personal anecdotes to create a more friendly quality. Every website has a story, and your visitors want to hear yours. This space is a great opportunity to provide any personal details you want to share with your followers. Include interesting anecdotes and facts to keep readers engaged. Double click on the text box to start editing your content and make sure to add all the relevant details you want site visitors to know. If you’re a business, talk about how you started and share your professional journey. Explain your core values, your commitment to customers and how you stand out from the crowd. Add a photo, gallery or video for even more engagement.

See how Robert Heath Heating resolved Daikin heat pump short cycling and underfloor heating issues in Sheffield. Expert diagnosis and service beyond the install. Daikin Hybrid Repair: Solving Short Cycling in Sheffield Meet Tony, a homeowner in Sheffield with a Daikin Air Source Heat Pump (ASHP) and Gas Boiler hybrid system. Tony was experiencing "short cycling" issues with his heat pump—a frustrating problem that affects efficiency and comfort. Our team was called in to help. This success story showcases the full strength of our service delivery team. Restoring Efficiency to a Daikin Hybrid System Client: Homeowner System: Daikin Air Source Heat Pump (ASHP) & Gas Boiler Hybrid Location: Sheffield, UK Date: 06/11/25 The Challenge Following Robert Heath Heating’s appointment to manage Daikin UK’s service and repair operations, we were contacted by Tony, a homeowner in Sheffield. Tony had invested in a Daikin hybrid system to improve his home’s energy efficiency, but he was experiencing a persistent technical issue: Short Cycling. Short cycling causes the heat pump to turn on and off rapidly, preventing the system from reaching optimal efficiency and causing unnecessary wear on components. Additionally, Tony had a longstanding, unresolved issue with his underfloor heating, which had left parts of his home uncomfortable for some time. The Solution At Robert Heath Heating, we deploy a coordinated team approach to resolve issues. 1. Rapid Response & Coordination: Our Service Delivery Administrator, Jenna, immediately took ownership of the case, coordinating the logistics to ensure an engineer attended the property promptly. Her management ensured the customer felt prioritised and informed throughout the process. 2. Specialist Diagnosis: Mark, our Net Zero Engineer, attended the property to investigate the short cycling. Using specialist diagnostic tools, Mark identified the root cause of the hydraulic imbalance, causing the pump to cycle incorrectly. Accurate diagnosis is critical in renewable systems to prevent repeat call-outs. 3. Rectification & Added Value: Mathew, Commercial Field Ops Engineer, attended to carry out the necessary repairs. However, Mathew’s service went beyond the initial work order. Recognising the customer's frustration with his separate underfloor heating issue, Mathew stayed on-site to troubleshoot and resolve that problem as well. The Result The Daikin hybrid system was restored to full health, eliminating the short cycling and ensuring the unit runs at maximum efficiency. Furthermore, the underfloor heating is now functioning correctly for the first time in months. Tony, the homeowner, expressed his satisfaction not just with the repair, but with the dedication of the team: "The engineer didn't just fix the main problem; he made sure the whole system was right before he left. I'm very happy with my investment." The Robert Heath Difference This case highlights why Robert Heath Heating is a trusted partner for both Social Housing providers and private homeowners. We don’t just swap parts; we diagnose complex faults and ensure the entire heating ecosystem is performing as designed. This is Service Beyond The Install. VIEW THE FULL CASE STUDY HERE (PDF) Your partner in business operations Choosing Robert Heath Heating means choosing a reliable partner committed to supporting your business. We offer flexible scheduling to minimise disruption, clear communication, transparent pricing, and a focus on delivering efficient, compliant, and long-lasting solutions. Let us handle your building services so you can focus on your core business. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit

At Robert Heath Heating, our commitment to social value goes beyond one-off events. It’s about building genuine, lasting relationships that create tangible change. Our evolving partnership with Trident Group UK at the Deelands Hall Community Centre is a powerful testament to this commitment. From Hampers to Hope: Building a Lasting Partnership with Trident Group at Deelands Hall At Robert Heath Heating, our commitment to social value goes beyond one-off events. It’s about building genuine, lasting relationships that create tangible change. Our evolving partnership with Trident Group UK at the Deelands Hall Community Centre is a powerful testament to this commitment. Client : Trident Group UK Project : Deelands Hall Community Centre Location : Birmingham, UK Date : 2024/25 The Initial Visit: Uncovering a Deeper Need Our journey with Deelands Hall began in December, when RHH team members Rebekah Jackson and Robert Harvey visited the centre as part of a Clarion Social Value initiative. The initial goal was to distribute Christmas hampers and offer energy-saving advice to local residents—a four-hour visit we hoped would provide some festive support. While the event was a success, the experience was also deeply humbling. We saw firsthand that Deelands Hall is more than just a building; it's a vital hub that fosters a powerful sense of community. However, we also saw a facility in desperate need of support. It became immediately clear that to truly help, our involvement couldn't end with Christmas hampers. The Challenge: A Vital Hub in Need of Revitalisation Deelands Hall, run by the fantastic social housing and care provider Trident Group UK, is the heart of its community, but the building itself required urgent attention. While some funds had been secured for carpets and blinds, the centre was in dire need of a full redecoration to create the safe, welcoming, and functional environment its residents deserve. The need was not just for cosmetic updates, but for a revitalisation that reflected the spirit of the people who rely on it. The Solution: A Multi-Faceted Commitment Recognising the urgency, RHH committed to a deeper, more sustained partnership with Trident Group and the centre's manager, Bernie. Our approach moved from short-term aid to a long-term strategy for impact. Responding in a Moment of Crisis: The strength of this new partnership was tested on March 5th when Bernie reached out with an urgent, sensitive request. A local resident was fleeing a domestic violence situation and needed immediate help to move. Without hesitation, we provided a van and volunteer time to help her move safely. The email of gratitude we received afterwards was heartwarming and reinforced our drive to support the centre in any way we can. Investing in Community Joy: Understanding that community spirit is built on positive experiences, we were delighted to deepen our partnership with Trident Group by donating £600 to help them host a magical Children's Easter Party at Deelands Hall. The funds helped bring in Fairytale Party Planners, treating the children to an amazing time filled with fun, food, a disco, face painting, and even special visits from the Easter Bunny and Alice in Wonderland! Knowing we helped create such a special experience for children who might not normally have it truly highlights why this work is so important. A Proposal for the Future: Our commitment continues to grow. We have proposed a long-term plan to direct more of our Clarion Social Value efforts towards the centre, focusing on: Targeted Funding: Providing significant funds to cover the cost of essential refurbishment materials and skilled labour. Community & Corporate Engagement: Launching a donation drive and using our social media channels (with permission) to rally support from local businesses and organisations. Volunteer Power: Leveraging our network of contractors and volunteers to contribute their time and skills to the refurbishment project. The Impact: A Partnership Built on Trust By listening to the community's needs and responding with meaningful action, we have moved beyond a simple corporate-charity relationship. We have built a true partnership with Trident Group and the on-site team at Deelands Hall, founded on trust and a shared goal of uplifting the community. Our work is far from over. We are passionate about continuing to support Deelands Hall and are excited to see the positive impact of our shared efforts unfold. This is what social value looks like in action: real support, for real people, with real results. Interested in learning more? We're here to help. Contact the Robert Heath Heating team using the details below to discuss your needs or ask any questions you may have. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit

At Robert Heath Heating, our Mission & Values are the foundation of our service. See how our commitments build trust and deliver exceptional results. Our Mission & Values To create warm, safe, comfortable, and sustainable environments where people live and work. We achieve this through providing reliable, high-quality heating, hot water, electrical, and renewable energy solutions, delivered with exceptional service and built on strong, collaborative partnerships. Safety Prioritising safety above all else. We embed rigorous standards into our work and foster a culture where every team member feels responsible and empowered to address safety hazards. Continuous improvement is key to our approach as we actively work to protect the well-being of our people, clients, residents, and the public. Care We are dedicated to treating our customers and residents with fairness and respect , placing them at the heart of everything we do. We listen actively to understand their needs, communicate clearly, and strive to exceed expectations through responsive, reliable, and considerate service. Quality We take pride in delivering high-quality workmanship and reliable solutions. Our commitment involves using superior materials and employing skilled, certified professionals. All our installations and repairs are performed in adherence to stringent industry standards and quality marks, ensuring the durability and performance we stand behind. Sustainability We are committed to minimising environmental impact – both in our own operations and by helping clients enhance energy efficiency and reduce their carbon footprint. We achieve this through a thoughtful, 'no regrets' approach , carefully evaluating and specifying sustainable solutions that are effective today, align with future property plans, and consider the full product lifecycle to best support the UK's net-zero transition. Integrity We believe trust is earned through consistent demonstration of integrity . Our commitment is to operate with transparency, communicate honestly, and uphold the highest ethical standards in every interaction. Being a dependable partner means taking responsibility, delivering on our promises, and ensuring our clients, employees, and community can always rely on us to act fairly and do what's right. Partnership Effective collaboration , both within our dedicated team and with our valued clients and suppliers, is fundamental to our success. We foster genuine partnerships built on transparency, shared understanding, and a unified approach to achieving project goals. This synergy enables us to combine knowledge, encourage innovation, and leverage our collective strength to deliver superior solutions and outcomes for all involved. Living Our Values By embedding these values in our daily work, we strive to consistently achieve our mission and make a positive difference to the homes, businesses, and communities we serve across the UK. We're here to help. Contact the Robert Heath Heating team using the details below to discuss your needs or ask any questions you may have. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit

Rebekah Jackson Customer Experience Director My Story This is your About page. This space is a great opportunity to give a full background on who you are, what you do and what your site has to offer. Your users are genuinely interested in learning more about you, so don’t be afraid to share personal anecdotes to create a more friendly quality. Every website has a story, and your visitors want to hear yours. This space is a great opportunity to provide any personal details you want to share with your followers. Include interesting anecdotes and facts to keep readers engaged. Double click on the text box to start editing your content and make sure to add all the relevant details you want site visitors to know. If you’re a business, talk about how you started and share your professional journey. Explain your core values, your commitment to customers and how you stand out from the crowd. Add a photo, gallery or video for even more engagement.

Robert Heath Heating offers expert commercial heating, hot water, renewable energy & electrical services. Tailored solutions for your business needs.

Future-proof your energy with Robert Heath Heating. Expert advice & installation of cutting-edge renewable technologies like heat pumps. Learn more. Renewable Sustainable energy solutions for a greener future Embracing renewable energy is key to creating more sustainable buildings and communities, reducing environmental impact, and often lowering energy costs. At Robert Heath Heating, we are passionate about helping you transition towards greener energy solutions with our expertise in renewable technologies. Read More We specialise in the design, installation, and maintenance of modern, sustainable systems such as air source heat pumps, ground source heat pumps, and solar PV (photovoltaic) solutions. We work with you to understand your needs and identify the most suitable renewable technologies and complementary components for your property. This includes evaluating options like heat pumps, solar PV, energy diverters, and optimised control systems, ensuring you invest in a system that benefits both the environment and your long-term energy efficiency. Let's work together to build a more sustainable future. Social Housing Renewables Explore how our renewable energy solutions, like heat pumps and solar thermal, can help meet sustainability targets and reduce fuel poverty in social housing. Learn more Commercial Renewables Discover renewable energy options tailored for businesses, designed to cut energy costs, reduce your carbon footprint, and offer a strong return on investment. Learn more Interested in learning more? We're here to help. Contact the Robert Heath Heating team using the details below to discuss your needs or ask any questions you may have. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit

Robert Heath Heating: Your specialists for hot water system design, installation & service in commercial, social housing & residential properties. Hot Water - Commercial High-Capacity System Installation Fitting and upgrading commercial-grade water heaters and storage systems to meet demand, ensuring a consistent and safe supply for washrooms, kitchens, or specific process needs. Maintenance & Servicing Regular checks to ensure efficiency and compliance with regulations, including proactive Legionella control measures and water system treatments where required. Rapid Repairs Fast and efficient repairs by experienced technicians using advanced diagnostics to restore essential hot water supply promptly. Compliance & Safety Ensuring all systems meet relevant health, safety, and water regulations, providing peace of mind and the necessary documentation for your records. Your partner in business operations Choosing Robert Heath Heating means choosing a reliable partner committed to supporting your business. We offer flexible scheduling to minimise disruption, clear communication, transparent pricing, and a focus on delivering efficient, compliant, and long-lasting solutions. Let us handle your building services so you can focus on your core business. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit

Need help or information? Check out Robert Heath Heating's FAQs for guidance on our services, installations, maintenance, and general enquiries. Frequently asked questions General 01 What geographical areas does Robert Heath Heating cover? Robert Heath Heating operates nationwide, providing our services across the United Kingdom. Regardless of your location, we aim to offer comprehensive coverage for your heating needs. 02 Are your heating engineers Gas Safe registered and electricians NICEIC approved? Yes, absolutely. All our heating engineers are Gas Safe registered, ensuring they are qualified to work safely and legally on gas appliances. Similarly, our electricians are NICEIC approved, which demonstrates their competence and adherence to the highest safety and technical standards for electrical work in the UK. We prioritise safety and compliance in all our services. 03 How do I book a service or request a quote? Booking a service or requesting a quote with Robert Heath Heating is easy! You can reach us in several ways: Phone: Call us directly on 0333 014 1000 to speak with a member of our team. Email: Send your inquiry to cs@robertheath.co.uk, and we'll get back to you promptly. Online: Visit our Contact Us page on our website. You'll find a contact form there, along with our other contact details. 04 What types of heating, hot water, and electrical systems do you service and install? Robert Heath Heating services and installs a wide variety of systems to meet diverse needs, covering both traditional and renewable technologies. Our expertise includes, but is not limited to: Heating Systems: Gas boilers (combi, system, regular) and central heating systems. Renewable heating solutions such as air source heat pumps and ground source heat pumps. Electric heating systems. Commercial heating systems, including plant room installations. Hot Water Systems: Gas water heaters. Electric water heaters. Unvented and vented hot water cylinders. Systems integrated with renewable technologies (e.g., solar thermal compatibility, heat pump cylinders). Electrical Systems: Full and partial rewires. Consumer unit (fuse board) upgrades. Interior and exterior lighting. Appliance installations. Electric vehicle (EV) charging point installations. Electrical inspection, testing, and certification (EICRs). If you have a specific system type in mind or are unsure what would best suit your property, please get in touch, and our knowledgeable team can provide expert advice. 05 Do you offer emergency call-out services? Yes, Robert Heath Heating offers emergency call-out services for urgent heating, hot water, and electrical issues. If you require immediate assistance, please call us directly on 0333 014 1000 for the quickest response. 06 Can you provide advice on choosing energy-efficient or renewable energy options? Yes, absolutely. We are committed to helping our customers find the most suitable and sustainable solutions. Robert Heath Heating has specialists available who can provide expert advice on a wide range of energy-efficient systems and renewable energy options, such as heat pumps or solar thermal technologies. They can assess your property's needs, discuss potential savings, and guide you through the best choices for reducing your carbon footprint and energy bills. Don't hesitate to get in touch! - Phone: 0333 014 1000 - Email: cs@robertheath.co.uk - Contact Us Form 07 How do you manage appointments and keep customers informed? At Robert Heath Heating, we prioritise clear communication and efficient appointment management to ensure a smooth experience for our customers. Here’s generally how we manage the process: Booking & Confirmation: When you book a service, we'll work with you to find a convenient date and time. You will receive a confirmation of your appointment details. Reminders: We typically send out appointment reminders before your scheduled service to help you remember. On the Day: We strive for punctuality. On the day of your appointment, our engineers aim to keep you informed about their arrival. If there are any unforeseen delays, our team will endeavour to contact you as soon as possible to provide an update and reschedule if necessary. Clear Communication: Our office team and engineers are committed to keeping you informed throughout the process, from initial booking to job completion. We are always happy to answer any questions you may have. Our goal is to make our service visits as convenient and stress-free as possible for you.

View our community initiatives, demonstrating our commitment to social value and education. Social Value & Community Driving positive change through Partnerships, Education, and Sustainable Innovation Our commitment goes far beyond providing efficient heating solutions. We actively invest in the communities we serve, support meaningful local initiatives, and empower the next generation of industry leaders. From educational partnerships that drive the Energy Transition to local projects that make a tangible difference, we are dedicated to delivering real-world social impact. Interested in learning more? We're here to help. Contact the Robert Heath Heating team using the details below to discuss your needs or ask any questions you may have. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit

Robert Heath Heating: Your specialists for hot water system design, installation & service in commercial, social housing & residential properties. Hot Water - Social Housing System Installation & Upgrades Fitting modern, efficient hot water cylinders and systems carefully selected and suited to resident needs, helping reduce energy waste and improve satisfaction. Maintenance & Repair Regular servicing to proactively prevent issues and rapid repairs, responding quickly to call-outs to minimise inconvenience for residents. Compliance Checks Ensuring all installations meet safety and regulatory standards, such as G3 Unvented Hot Water regulations, providing documented evidence for your records. Interested in learning more? We're here to help. Contact the Robert Heath Heating team using the details below to discuss your needs or ask any questions you may have. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit

Zoe Webb Business Lead: Commercial My Story This is your About page. This space is a great opportunity to give a full background on who you are, what you do and what your site has to offer. Your users are genuinely interested in learning more about you, so don’t be afraid to share personal anecdotes to create a more friendly quality. Every website has a story, and your visitors want to hear yours. This space is a great opportunity to provide any personal details you want to share with your followers. Include interesting anecdotes and facts to keep readers engaged. Double click on the text box to start editing your content and make sure to add all the relevant details you want site visitors to know. If you’re a business, talk about how you started and share your professional journey. Explain your core values, your commitment to customers and how you stand out from the crowd. Add a photo, gallery or video for even more engagement.