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Discover Robert Heath Heating's commitment to transparency. Our Policies page outlines our governance, ethical practices, and how we conduct business. Policies Privacy Policy Sustainability Policy Equality and Diversity Policy Modern Slavery Policy The Daikin Europe Group's Corporate Ethics Training Policy Carbon Reduction Plan Data Protection Policy Environmental and Waste Management Policy Corporate Social Responsibility Cookie Notice Worksafe Policy

See how Robert Heath Heating resolved Daikin heat pump short cycling and underfloor heating issues in Sheffield. Expert diagnosis and service beyond the install. Daikin Hybrid Repair: Solving Short Cycling in Sheffield From rapid admin response to expert diagnosis, discover how our team worked together to fix a homeowner's Daikin hybrid system. Restoring Efficiency to a Daikin Hybrid System Client: Homeowner System: Daikin Air Source Heat Pump (ASHP) & Gas Boiler Hybrid Location: Sheffield, UK Date: 06/11/25 The Challenge Following Robert Heath Heating’s appointment to manage Daikin UK’s service and repair operations, we were contacted by Tony, a homeowner in Sheffield. Tony had invested in a Daikin hybrid system to improve his home’s energy efficiency, but he was experiencing a persistent technical issue: Short Cycling. Short cycling causes the heat pump to turn on and off rapidly, preventing the system from reaching optimal efficiency and causing unnecessary wear on components. Additionally, Tony had a longstanding, unresolved issue with his underfloor heating, which had left parts of his home uncomfortable for some time. The Solution At Robert Heath Heating, we deploy a coordinated team approach to resolve issues. 1. Rapid Response & Coordination: Our Service Delivery Administrator, Jenna, immediately took ownership of the case, coordinating the logistics to ensure an engineer attended the property promptly. Her management ensured the customer felt prioritised and informed throughout the process. 2. Specialist Diagnosis: Mark, our Net Zero Engineer, attended the property to investigate the short cycling. Using specialist diagnostic tools, Mark identified the root cause of the hydraulic imbalance, causing the pump to cycle incorrectly. Accurate diagnosis is critical in renewable systems to prevent repeat call-outs. 3. Rectification & Added Value: Mathew, Commercial Field Ops Engineer, attended to carry out the necessary repairs. However, Mathew’s service went beyond the initial work order. Recognising the customer's frustration with his separate underfloor heating issue, Mathew stayed on-site to troubleshoot and resolve that problem as well. The Result The Daikin hybrid system was restored to full health, eliminating the short cycling and ensuring the unit runs at maximum efficiency. Furthermore, the underfloor heating is now functioning correctly for the first time in months. Tony, the homeowner, expressed his satisfaction not just with the repair, but with the dedication of the team: "The engineer didn't just fix the main problem; he made sure the whole system was right before he left. I'm very happy with my investment." The Robert Heath Difference This case highlights why Robert Heath Heating is a trusted partner for both Social Housing providers and private homeowners. We don’t just swap parts; we diagnose complex faults and ensure the entire heating ecosystem is performing as designed. This is Service Beyond The Install. Your partner in business operations Choosing Robert Heath Heating means choosing a reliable partner committed to supporting your business. We offer flexible scheduling to minimise disruption, clear communication, transparent pricing, and a focus on delivering efficient, compliant, and long-lasting solutions. Let us handle your building services so you can focus on your core business. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit

Get in touch with Robert Heath Heating for expert advice, support, or to schedule a service. We're here to help with all your enquiries. Contact us. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit 24/7 365 days a year! Opening Hours

Make an impact with Robert Heath Heating. Join our expert team delivering innovative heating & energy solutions. Get in touch for information on available roles. Careers Are you passionate about providing essential services, committed to quality, and interested in being part of the UK's sustainable future? Robert Heath Heating offers exciting career opportunities within a supportive team environment, now enhanced by being part of the global Daikin family. We're looking for talented and dedicated individuals to help us keep homes warm, businesses running, and communities thriving. Why work with us? Purposeful Work Make a real difference by providing essential heating, hot water, and electrical services, and contributing to the growth of renewable energy solutions. Supportive Culture We foster a culture based on our core values: safety, quality, customer focus, integrity, sustainability, and partnership. We value teamwork and support our colleagues' well-being. Training & Development Benefit from ongoing training opportunities, including access to Daikin's industry-leading technical training, helping you develop your skills and advance your career. Opportunity & Stability Grow your career within a well-respected company, now with the added stability and potential opportunities that come from being part of a global leader like Daikin. Work with Leading Technology Gain experience installing and maintaining cutting-edge heating and renewable technologies. Interested in learning more? We're here to help. Contact the Robert Heath Heating team using the details below to discuss your needs or ask any questions you may have. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit

Robert Heath Heating: Your specialists for hot water system design, installation & service in commercial, social housing & residential properties. Hot Water - Commercial High-Capacity System Installation Fitting and upgrading commercial-grade water heaters and storage systems to meet demand, ensuring a consistent and safe supply for washrooms, kitchens, or specific process needs. Maintenance & Servicing Regular checks to ensure efficiency and compliance with regulations, including proactive Legionella control measures and water system treatments where required. Rapid Repairs Fast and efficient repairs by experienced technicians using advanced diagnostics to restore essential hot water supply promptly. Compliance & Safety Ensuring all systems meet relevant health, safety, and water regulations, providing peace of mind and the necessary documentation for your records. Your partner in business operations Choosing Robert Heath Heating means choosing a reliable partner committed to supporting your business. We offer flexible scheduling to minimise disruption, clear communication, transparent pricing, and a focus on delivering efficient, compliant, and long-lasting solutions. Let us handle your building services so you can focus on your core business. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit

Future-proof your energy with Robert Heath Heating. Expert advice & installation of cutting-edge renewable technologies like heat pumps. Learn more. Renewable - Commercial System Suitability Assessments Evaluating your premises for technologies like commercial-scale heat pumps or solar thermal systems, including feasibility studies and potential return on investment analysis. Professional Installation Seamless integration of renewable technologies with your existing systems where appropriate, installed efficiently and to the highest standards by our accredited teams. Maintenance & Performance Monitoring Ensuring your renewable systems deliver optimal long-term savings and environmental benefits through proactive maintenance schedules and clear performance data. Consultation Providing expert advice on the best renewable strategies to meet your business goals, potential ROI, and helping you navigate available grants or incentives. Your partner in business operations Choosing Robert Heath Heating means choosing a reliable partner committed to supporting your business. We offer flexible scheduling to minimise disruption, clear communication, transparent pricing, and a focus on delivering efficient, compliant, and long-lasting solutions. Let us handle your building services so you can focus on your core business. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit

Explore Robert Heath Heating's Daikin story. A partnership built on shared values, delivering excellence & advanced Daikin technology to UK homes & businesses. Our Daikin Story: Stronger together for a sustainable future A new chapter has begun for Robert Heath Heating. We are excited and proud to be part of Daikin UK, joining forces with a true global leader in heating, ventilation, air conditioning (HVAC), and refrigerant solutions. Who is Daikin? Daikin is renowned worldwide for its pioneering technology, commitment to innovation, and unwavering focus on sustainability. With decades of experience, Daikin constantly pushes the boundaries in developing highly efficient climate solutions, particularly in the field of renewable heating like air source heat pumps. Their commitment to quality and environmental responsibility resonates deeply with our own long-held values. Read More Why this partnership? The decision for Robert Heath Heating to join the Daikin group was driven by a shared vision and complementary strengths. Daikin recognised our established expertise in service delivery, our strong relationships within the social housing and commercial sectors, and our skilled workforce. For Robert Heath Heating, becoming part of Daikin provides unparalleled access to cutting-edge, sustainable technologies, extensive training resources, and the stability that comes from being part of a global leader. Together, we are perfectly positioned to support the UK's transition towards low-carbon heating and net-zero targets. Achieving net-zero effectively relies on ensuring these advanced technologies are supported throughout their entire lifecycle. Our combined strength delivers this crucial nationwide support, focusing on maintaining optimal efficiency and ensuring systems achieve, as a minimum, their projected life expectancy. What this means for you, our customers Our commitment to providing you with reliable, high-quality service remains unchanged. You can expect the same dedication and professionalism from the Robert Heath Heating team you know and trust. The key difference is enhancement; this partnership strengthens our ability to serve you by: Offering Leading Technology : Direct access to Daikin's market-leading range of high-efficiency heating and cooling products, especially advanced heat pumps. Enhanced Expertise : Continuous training and development for our teams, keeping them at the forefront of new technologies and installation best practices. Greater Resources : The backing of a global company ensures long-term stability and investment in service improvement. Driving Sustainability : Strengthening our joint ability to deliver sustainable solutions that reduce carbon emissions and energy costs. Interested in learning more? We're here to help. Contact the Robert Heath Heating team using the details below to discuss your needs or ask any questions you may have. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit

Need help or information? Check out Robert Heath Heating's FAQs for guidance on our services, installations, maintenance, and general enquiries. Frequently asked questions General 01 What geographical areas does Robert Heath Heating cover? Robert Heath Heating operates nationwide, providing our services across the United Kingdom. Regardless of your location, we aim to offer comprehensive coverage for your heating needs. 02 Are your heating engineers Gas Safe registered and electricians NICEIC approved? Yes, absolutely. All our heating engineers are Gas Safe registered, ensuring they are qualified to work safely and legally on gas appliances. Similarly, our electricians are NICEIC approved, which demonstrates their competence and adherence to the highest safety and technical standards for electrical work in the UK. We prioritise safety and compliance in all our services. 03 How do I book a service or request a quote? Booking a service or requesting a quote with Robert Heath Heating is easy! You can reach us in several ways: Phone: Call us directly on 0333 014 1000 to speak with a member of our team. Email: Send your inquiry to cs@robertheath.co.uk , and we'll get back to you promptly. Online: Visit our Contact Us page on our website. You'll find a contact form there, along with our other contact details. 04 What types of heating, hot water, and electrical systems do you service and install? Robert Heath Heating services and installs a wide variety of systems to meet diverse needs, covering both traditional and renewable technologies. Our expertise includes, but is not limited to: Heating Systems: Gas boilers (combi, system, regular) and central heating systems. Renewable heating solutions such as air source heat pumps and ground source heat pumps. Electric heating systems. Commercial heating systems, including plant room installations. Hot Water Systems: Gas water heaters. Electric water heaters. Unvented and vented hot water cylinders. Systems integrated with renewable technologies (e.g., solar thermal compatibility, heat pump cylinders). Electrical Systems: Full and partial rewires. Consumer unit (fuse board) upgrades. Interior and exterior lighting. Appliance installations. Electric vehicle (EV) charging point installations. Electrical inspection, testing, and certification (EICRs). If you have a specific system type in mind or are unsure what would best suit your property, please get in touch, and our knowledgeable team can provide expert advice. 05 Do you offer emergency call-out services? Yes, Robert Heath Heating offers emergency call-out services for urgent heating, hot water, and electrical issues. If you require immediate assistance, please call us directly on 0333 014 1000 for the quickest response. 06 Can you provide advice on choosing energy-efficient or renewable energy options? Yes, absolutely. We are committed to helping our customers find the most suitable and sustainable solutions. Robert Heath Heating has specialists available who can provide expert advice on a wide range of energy-efficient systems and renewable energy options, such as heat pumps or solar thermal technologies. They can assess your property's needs, discuss potential savings, and guide you through the best choices for reducing your carbon footprint and energy bills. Don't hesitate to get in touch! - Phone: 0333 014 1000 - Email: cs@robertheath.co.uk - Contact Us Form 07 How do you manage appointments and keep customers informed? At Robert Heath Heating, we prioritise clear communication and efficient appointment management to ensure a smooth experience for our customers. Here’s generally how we manage the process: Booking & Confirmation: When you book a service, we'll work with you to find a convenient date and time. You will receive a confirmation of your appointment details. Reminders: We typically send out appointment reminders before your scheduled service to help you remember. On the Day: We strive for punctuality. On the day of your appointment, our engineers aim to keep you informed about their arrival. If there are any unforeseen delays, our team will endeavour to contact you as soon as possible to provide an update and reschedule if necessary. Clear Communication: Our office team and engineers are committed to keeping you informed throughout the process, from initial booking to job completion. We are always happy to answer any questions you may have. Our goal is to make our service visits as convenient and stress-free as possible for you.

See the impact of Robert Heath Heating's work. Browse case studies detailing successful projects for commercial & social housing clients. Case Studies - Commercial Delivering results for our commercial clients We understand that businesses need partners they can trust to deliver reliable, efficient, and cost-effective solutions. These case studies highlight how Robert Heath Heating has successfully partnered with commercial clients across various sectors – from offices and retail spaces to industrial units and public buildings. Discover how we've addressed specific challenges, implemented effective solutions, and delivered measurable results that support our clients' operational and financial goals. Restoring Efficiency to a Daikin Hybrid System We resolved a frustrating "short cycling" issue and restored full efficiency to a Sheffield homeowner's hybrid system. Read More Mixergy & Robert Heath Heating Partnership - A Case Study When a new smart hot water cylinder failed, Robert Heath Heating’s 5-star service and rapid response created a customer for life. Read More Your partner in business operations Choosing Robert Heath Heating means choosing a reliable partner committed to supporting your business. We offer flexible scheduling to minimise disruption, clear communication, transparent pricing, and a focus on delivering efficient, compliant, and long-lasting solutions. Let us handle your building services so you can focus on your core business. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit

Robert Heath Heating: Your specialists for hot water system design, installation & service in commercial, social housing & residential properties. Hot Water - Social Housing System Installation & Upgrades Fitting modern, efficient hot water cylinders and systems carefully selected and suited to resident needs, helping reduce energy waste and improve satisfaction. Maintenance & Repair Regular servicing to proactively prevent issues and rapid repairs, responding quickly to call-outs to minimise inconvenience for residents. Compliance Checks Ensuring all installations meet safety and regulatory standards, such as G3 Unvented Hot Water regulations, providing documented evidence for your records. Interested in learning more? We're here to help. Contact the Robert Heath Heating team using the details below to discuss your needs or ask any questions you may have. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit

Discover real-world solutions by Robert Heath Heating. Our case studies showcase diverse projects in heating, electrical & renewables. See our work. Armada Court : Sustainable Heating Transformation Discover how Robert Heath Heating partnered with Hinckley & Bosworth Council to bring sustainable and efficient heating to Armada Court. This in-depth case study explores the Air Source Heat Pump installation project, highlighting the transformation of the building's energy systems. See firsthand how this collaboration is improving comfort for residents and contributing to a greener future. Modernising Armada Court with Sustainable Heating Client : Hinckley & Bosworth Council Project : Armada Court Air Source Heat Pump Installation Location : Armada Court, Hinckley Date : 24/04/25 Robert Heath Heating partnered with Hinckley & Bosworth Council to transform Armada Court, a sheltered housing scheme, by replacing an aging, inefficient gas heating system with state-of-the-art Air Source Heat Pumps. This complex project delivered significant environmental benefits and enhanced resident comfort, all managed with a resident-centric approach. The Challenge An old, inefficient communal gas boiler system causing high costs, carbon emissions, and discomfort. The need to transition to a modern, sustainable solution while residents remained in situ, some with complex needs. The Solution Installation of 60 Daikin multi-split air-to-air heat pump outdoor units serving 129 indoor fan coils, providing individual heating and cooling control. Meticulous project management as Principal Contractor, including extensive resident engagement, on-site support, and tailored solutions for communal areas. The Results Projected annual carbon emission reduction of 43.4 tonnes of CO2e . Significantly enhanced resident comfort and lower, individually controlled energy bills. Client Testimonial Excerpt "The on-site team... were extremely well received by residents... residents often provided very positive feedback around the mannerisms, personability and professionalism of the Robert Heath staff." - Olly Morgan, Hinckley & Bosworth Council. Why Robert Heath Heating? Proven expertise in large-scale ASHP installations in social housing. Strong project management and a deep commitment to resident-focused solutions. Discover the full scope of this transformative project, including detailed challenges, our innovative dual-technology solution for communal areas, and in-depth results. VIEW THE FULL ARMADA COURT CASE STUDY HERE (PDF) Interested in learning more? We're here to help. Contact the Robert Heath Heating team using the details below to discuss your needs or ask any questions you may have. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit

Need heating system repairs or a new boiler? Robert Heath Heating offers fast, efficient solutions & expert heating services throughout the UK. Heating - Social Housing Planned Boiler Replacement Programs Efficiently managing large-scale upgrades with clear planning and resident communication, minimising disruption while maximising energy savings for residents and improving overall stock efficiency. Responsive Repairs Prompt, reliable service from our qualified engineers to address heating breakdowns quickly and effectively, reducing downtime and aiming for high first-time fix rates. Annual Servicing & Landlord Gas Safety Checks Ensuring full compliance and preventative maintenance across your housing stock, providing robust scheduling, thorough checks, and clear digital record-keeping. Communal Heating Systems Design, installation, and maintenance of district and communal heating networks, focusing on delivering reliable, efficient, and compliant heat to multiple dwellings. System Design & Installation Expert design and installation of efficient, compliant heating systems for new builds and refurbishments, working collaboratively with you to meet specific project specifications and ensure long-term performance. Interested in learning more? We're here to help. Contact the Robert Heath Heating team using the details below to discuss your needs or ask any questions you may have. Contact 264 Burlington Road, London, KT3 4NN 0333 014 1000 cs@robertheath.co.uk First name* Last name* Email* Address Message Submit